Please register your products to ensure they are eligible for warranty by emailing . Provide your name, address, email address, telephone number, model name, number of your product, product serial number, and aircraft registration number. Submit claims for warranty to .
Product Warranty Statement
BendixKing warrants the xCruze line of autopilot components for a period of 1 year from installation. In the unlikely event you experience an out of box failure, please return the item to the place of purchase. An out of box failure is classified as less than 10 hours of flight time after installation or less than 30 calendar days after installation. Email to set-up your return.
Seller warrants that at the time of shipment to Buyer its Products will comply with applicable Seller drawings and for a period of time defined above the Products will be free from defects in workmanship and material. This warranty runs to the Buyer, its successors, assigns, and customers.
Buyer must notify Seller in writing during the warranty period of a Nonconformance and, within 30 calendar days of discovery of the Nonconformance, disposition the Product in accordance with Seller's written instructions. Seller’s obligation and Buyer’s sole remedy under this warranty is repair or replacement, at Seller’s election, of any Product Nonconformance. All Products repaired or replaced are warranted for the unexpired portion of the original warranty period.
"Nonconformance" means failure to operate due to defects in workmanship or material. Normal wear and tear and the need for regular overhaul and periodic maintenance do not constitute Nonconformance.
Seller will not be liable under this warranty if the Product has been exposed or subjected to any: a) maintenance, repair, installation, handling, packaging, transportation, storage, operation, or use that is improper or otherwise not in compliance with Seller’s instruction; b) alteration, modification, or repair by anyone other than Seller or those specifically authorized by Seller; c) accident, contamination, corrosion, foreign object damage, abuse, neglect, or negligence after shipment to Buyer; d) damage caused by failure of a Seller supplied Product not under warranty or by any hardware or software not supplied by Seller; or e) use of counterfeit or replacement parts that are neither manufactured nor approved by Seller for use in Seller’s manufactured Products.
Seller has no obligation under this warranty unless Buyer maintains records that accurately document operating time, maintenance performed, and the nature of the unsatisfactory condition of Seller’s Product. Upon Seller’s request, Buyer will give Seller access to these records for substantiating warranty claims.
THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. IN NO EVENT WILL SELLER BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES, EVEN IF INFORMED OF THE POSSIBILITY OF THESE DAMAGES AND NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. NO EXTENSION OF THIS WARRANTY WILL BE BINDING UPON SELLER UNLESS SET FORTH IN WRITING AND SIGNED BY SELLER'S AUTHORIZED REPRESENTATIVE.
If your autopilot or component is outside the out of box failure window, please contact MidContinent for repair: trutraksupport@MCICO.COM
9400 East 34th Street North Wichita, Kansas 67226 USA